Digital Divide Summary Infrastructure All providers
San Diego Digital Divide
San Diego has a high digital divide compared to other major metros in California, thanks to low overall competition between providers and low broadband penetration in low-income communities. Census data shows that neighborhoods with higher median incomes are first to receive expansion programs like AT&T Fiber or Verizon 5G home internet. 1
Meanwhile, minority households identified as African-American or Latinx commonly report lower rates of broadband subscription, at about half the rate of White-identified households.
Local government and community organizations have explored public-private partnerships and municipal broadband as an option for low-served areas in and around San Diego in the past. As of 2024, the only deal to go through is the city’s exclusive partnership with Verizon, which permits the carrier to access public right-of-way such as streetpoles in order to install the neccessary “small cell” towers to supply fixed and obile 5G service locally. 2
Summary of internet access in San Diego
We’ve found a total of 30 internet providers in San Diego: 14 residential providers and 16 business-only providers.
However, only 8 of those companies offer service to more than 1% of the San Diego population. 22 local companies offer niche business service to small coverage areas, mostly enterprise services in business districts.
Small business internet is commonly available from the same companies offering residential internet in San Diego. 11 of the residential providers locally offer SMB (Small-Medium Business) services at this time.
Wired internet network coverage in San Diego
Coverage by network type in San Diego is as follows:
San Diego has strong fiber internet coverage from AT&T and Cox, and close to total cable internet coverage from Cox and Spectrum.
While speeds above 200 Mbps are available to almost all residences within city limits, about 40% of the area only has one wired option above 100 Mbps. The most common wiring scenario in San Diego is two wires entering the residence: cable from Cox Communications and DSL internet from AT&T.
Local internet service options in San Diego
The only internet alternatives in San Diego come from fixed wireless providers like WebPass. However, these are uncommon outside of larger apartment buildings.
Fixed wireless internet options in San Diego:
Provider brand name | Network | FW coverage | Maximum download | Maximum upload |
---|---|---|---|---|
San Diego Broadband | Fixed Wireless | 7% | 100 Mbps | 30 Mbps |
Webpass, Inc. | Fixed Wireless | 3% | 1000 Mbps | 1000 Mbps |
2 Fixed Wireless Residential internet providers in San Diego with at least 1% local coverage with their fixed wireless network. These providers may have other network types.
Fixed 5G internet service in San Diego
Verizon has been building small cell towers around San Diego since 2019, and is poised to launch a “fixed 5G home internet service” in the area, similar to the program currently being piloted nearby in Los Angeles. This service would, in theory, provide a third internet option for large parts of the urban center with download and upload speeds from 200–400 Mbps or more.
However, local critics say 5G won’t help in San Diego, due to a poorly-structured exclusive deal between Verizon and the city that lets the company use city infrastructure for little or no cost, without any requirement that low-income areas be served or that funds be contributed for public services.
Fiber internet options in San Diego
Provider brand name | Network | Fiber coverage | Maximum download | Maximum upload |
---|---|---|---|---|
AT&T California | Fiber | 29% | 1000 Mbps | 1000 Mbps |
Cox Communications | Fiber | 2% | 1000 Mbps | 1000 Mbps |
2 Fiber internet providers in San Diego with at least 1% local coverage with their fiber network area. These providers may have other network types.
Infrastructure challenges to broadband internet access in San Diego
The infrastructure issues for broadband in San Diego have regained public attention thanks to the focus on digital education and working from home (telecommuting) during the 2020 Covid-19 pandemic. Local nonprofits and government have launched a number of programs aimed at expediting solutions to the issues in coming years.
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In terms of low-income coverage, Access from AT&T and Connect2Compete from Cox both provide internet service for very low cost (around $10/month) to qualifying low-income households throughout San Diego. While the speeds and data caps of these plans are often quite limiting, they are a welcome lifeline when the alternative is using mobile devices only.
AT&T’s subsidized internet service, for example, comes with a $10 monthly price.
Plan Name | Speed Down/Up | Monthly Price | WiFi Fee |
---|---|---|---|
AT&T Access 10 | 10/Variable Mbps | $10/mo | $0/mo |
Also starting in 2020, the San Diego local government is working to provide low-cost and free computer access to low-income residents by repurposing “end of life” devices and donations. If approved, this program is expected to produce 800+ computers used by municipal offices that otherwise would be sent to the landfill.
All providers in San Diego
Provider brand name | Primary network | Primary network coverage | Maximum download | Maximum upload |
---|---|---|---|---|
AT&T California | DSL | 97% | 100 Mbps | 20 Mbps |
Cox Communications | Cable | 52% | 1000 Mbps | 35 Mbps |
Charter Communications Inc | Cable | 47% | 940 Mbps | 35 Mbps |
Crown Castle Fiber | Fiber | 46% | 0 Mbps | 0 Mbps |
San Diego Broadband | Fixed Wireless | 7% | 100 Mbps | 30 Mbps |
Webpass, Inc. | Fixed Wireless | 3% | 1000 Mbps | 1000 Mbps |
PAETEC Communications, Inc. | DSL | 2% | 0 Mbps | 0 Mbps |
TPx Communications | Fiber | 2% | 0 Mbps | 0 Mbps |
8 residential and business internet providers in San Diego with at least 1% local coverage with their primary network type.
Low-coverage providers in San Diego
Provider brand name | Primary network | Primary network coverage | Maximum download | Maximum upload |
---|---|---|---|---|
One Ring Networks | Fixed Wireless | 0.7821% | 150 Mbps | 150 Mbps |
Comcast | Cable | 0.2992% | 987 Mbps | 35 Mbps |
GeoLinks | Fixed Wireless | 0.1849% | 1000 Mbps | 1000 Mbps |
Google Fiber California, LLC | Fiber | 0.0157% | 1000 Mbps | 1000 Mbps |
SDWISP | Fixed Wireless | 0.0020% | 20 Mbps | 4 Mbps |
Consolidated Communications | Fiber | 0% | 0 Mbps | 0 Mbps |
Mediacom California LLC | Cable | 0% | 100 Mbps | 10 Mbps |
Valley Center Wireless | Fixed Wireless | 0% | 50 Mbps | 50 Mbps |
SkyValleyNetwork | Fixed Wireless | 0% | 5 Mbps | 5 Mbps |
9 residential internet providers in San Diego with less than 1% local coverage. These are unlikely to be serviceable.
Frequently Asked Questions
How bad is the digital divide in San Diego?
77,000 households in San Diego do not have broadband service at home due to a combination of low availability and high costs, according to city polling conducted in 2018.
How bad is the homework gap in San Diego?
Recent surveys show that 12,000 households with school-aged children in San Diego lack internet access or mobile devices capable of high-speed connection for education purposes.
Does San Diego have 5G internet?
Verizon 5G has a public-private partnership with the city of San Diego that critics hold as anti-competative due to lack of requirement to serve low-income communities in exchange for public right-of-way access.