Low-income internet plans are available in Hayward, but Affordable Connectivity Program (ACP) discounts are more popular thanks to the higher income limits. About a third local households can qualify for ACP discounts, according to our analysis of local census income data.
Among low-income plans, Xfinity Essentials offers the best price-to-speed value at only $9.95 for 50 Mbps download speeds.
For customers using the ACP discount, AT&T Fiber is a better option because the speed is more than double Xfinity at a similar price point.
Xfinity low-income plans
Xfinity (Comcast) offers 2 low-income internet plans in Hayward: Xfinity Internet Essentials and Xfinity Internet Essentials Plus.
Xfinity is the dominant low-income internet provider in Hayward and Alameda County thanks to low pricing compared with other options like AT&T.
Xfinity Internet Essentials
- Download speed: 50 Mbps (50 Mbps upload)
- Monthly price: $9.95 plus tax
- Fees: Taxes only.
Xfinity Internet Essentials Plus
- Download speed: 100 Mbps (100 Mbps upload)
- Monthly price: $29.95 plus tax
- Fees: Taxes only.
AT&T low-income plans
AT&T currently offers just one plan option for low-income customers in Hayward, called AT&T Access 10.
The key issue with AT&T's low-income offerings is network availability. More than half of Hayward has been upgraded to AT&T's fiber network in 2024; this makes AT&T a strong option for customers using ACP discounts on standard plans rather than applying for the low-income program.
AT&T Access 10
- Download speed: 10 Mbps (10 Mbps upload)
- Monthly price: $10 plus tax
- Fees: Taxes only.
